My handle is broken, how do I fix it?
We stand firmly behind the products we manufacture, including hardware we employ that is made by others. Assuming our warranty condition of non-abuse applies, we're happy to provide a new handle and assist in installation.
Beforehand, we need to determine the bag model and handle style requiring replacement. This can usually be ascertained from your order history, a few questions, and rarely if necessary, a picture or two.
This link will take you to on-line instructions for handle replacement.
Download PDF of Instruction
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